Customer Testimonials

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DealerRater Nov 21, 2017
 

They were helpful every step of the way. They gave me a good price on my trade-in and help me out with some service items on my new truck

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DealerRater Nov 17, 2017
 

.Went into GF Toyota a day after my sister in law bought a new car. She referred Joe. he was very professional and took his time with us. I highly would recommend GF Toyota.

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DealerRater Nov 10, 2017
 

This is our most recent purchase of a vehicle from GFT. We have always had a good experience at this dealership. The service department personnel and the sales staff are both friendly and professional. The dealership tipped our choice in favor of Toyota.

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DealerRater Nov 9, 2017
 

Nicole did a very good job going through the process with us. She is very knowledgeable about our vehicle I would recommend her to a friend or family.

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DealerRater Nov 1, 2017
 

I was looking to test drive a Toyota Prius Prime as it seemed that car would meet my needs and my desire to buy an electric card, or partially electric. I had a 10-year old Prius and wanted to go electric but needed a range of 200 miles. Nicole Pafundi was extremely helpful in explaining the features of the car, cost, rebates, etc. Nicole followed up with me as agreed to and checked in with me after I bought the car to see if I had any questions.

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Google Oct 31, 2017
 

After a disappointing and disrespectful experience at a different Capital District Toyota dealer, I was very impressed with my experience at Glens Falls Toyota. From the moment we met Nicole Pafundi and Tina North, we knew we had found the right place and the right people to work with to purchase two new Priuses! As women, we appreciated being treated with respect. When one of our cars arrived with an interior that we didn't realize we wouldn't like, Nicole went the extra step of personally going to pick up another vehicle for us. The entire team (Nicole, Tina and Colleen) stayed past closing time when we picked up the car because it took us longer to get there from Albany than expected. We went out of our way to buy our car at Glens Falls Toyota and we are glad we did! Nicole went out of her way to be sure that our experience was the absolute best. Thank you Nicole and Tina!

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DealerRater Oct 30, 2017
 

We went to Glens Falls Toyota to purchase a 2017 Tacoma. We needed a good trade in for our 2014 Forrester. Paul Wilkins gave us what we needed for the trade in so we could make the deal on the Tacoma. We also worked with Ben and Walter. Everyone was very respectful, considerate and knowledgeable. Being a woman going into car dealerships in the past has not been a good experience. I felt respected at Glens Falls Toyota and will let everyone who is looking for a good car/truck to go there.

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DealerRater Oct 27, 2017
 

I recently traded in my old 2014 Tacoma for a new 2017 Tacoma. I shopped around a bit, but when I met Nicole Pafundi at Glen's Falls Toyota, I had to go with her. Unlike other dealerships I visited, Nicole was very nice, knowledgeable about the vehicle, and I didn't feel pressured at all. Thanks!

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DealerRater Oct 24, 2017
 

I wasn't even going to try dealing with local dealerships because in the past I've never had good experiences or obtained good deals locally. When I stopped into Glens Falls Toyota I had every intention of only looking at the vehicle I had researched online up close. That was before meeting Joe. Once we started talking I could tell Joe took my needs and wants seriously; I had no time to waste and did not want to play games. He listened to me and quickly put together a deal we agreed on. Completed the rest of the process via email, set up a time to stop in sign papers and drove off. Couldn't be happier! Joe Taylor made my latest lease experience a pleasurable one.

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DealerRater Oct 22, 2017
 

After going to numerous Toyota dealerships in the Saratoga and Albany counties, Glens Falls Toyota proved to be way above the others. The level of customer service provided by Mike A. and the rest of the staff were far superior than the many others we have encountered. For us, going to dealerships meant that we have already made the decision to get a vehicle. The factors left to consider are cost and customer treatment. The cost (base price) of a new vehicle is fixed, so it would be the same regardless of the dealership sans dealer promotions, bonuses, etc. So for us, what's really important and highly regarded is the customer service experience/treatment. After all, we would be back to the dealership for vehicle service, etc. Thus, we want to be certain that we pick the dealership where we feel relaxed, welcomed and respected. Our experience with Mike Abodeely was way beyond our expectations. He was cordial, super helpful and knowledgeable. Mike was patient as we change vehicle types/options... not once did we feel pressured to make a decision. He let us take our time to deliberate and come up with our final decision, even if it meant multiple visits and phone conversations. Mike truly is an exceptional person to work with and we would without reservation recommend him to anyone looking to purchase a vehicle. We also briefly met and spoke with Paul Wilkins who was equally friendly and warm. We encourage anyone looking to purchase a vehicle to go and check out Glens Falls Toyota! You won't be disappointed. At Glens Falls Toyota, we were definitely treated like family... and so would you!

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