Customer Testimonials

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DealerRater Feb 23, 2018
 

was so easy to talk with-- felt like sitting at the kitchen table talking with a friend--never felt rushed--top management in her future

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DealerRater Feb 23, 2018
 

I have had my previous vehicle for 14 yrs..... one because I really like it but also because the process of buying a new vehicle can be painstakingly frustrating. Don’t get me wrong Shopping for the vehicle is fun, but the back and forth with the salesman and sales manager....... Joe Taylor and Paul Wilkins are none of this. Joe greeted us in the lot with the speck sheet and a handful of keys to the vehicles we were looking at as we arrived on the lot. I did a test drive, loved the vehicle. No pressure to buy, we quickly worked a deal!! I went back to pick up and all the paper work was in order, Ben Fuller was a dream with financing, again, no pressure sales to add all the extra coverage. Although we did add extra because it was a great option for us. All in all I think we spent a total of 2 1/2 hrs start to finish including the test drive. I would highly recommend this dealership and Joe to anyone, even if you are just looking! We drove 2 hrs from our home ( where a Toyota dealership is only 8 miles away) and would do it again.

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DealerRater Feb 21, 2018
 

I have never had such a stress free experience. Usually buying a car is nerve racking, but not this time. This is my second Prius, and I have always had my car serviced at Glens Falls Toyota. Everyone there is so nice. I had taken my First Prius in for service. I really hadn’t intended to buy a new car, because I was happy with my First Prius. I got looking around the show room, and noticed that Toyota was offering a extremely good deal on a new Prius. I approach Nicole Pafundi. She and Walter Foster made this the best car buying experience I have ever had. I wouldn’t buy a car anywhere else. You are very lucky to have Nicole, and Walter. Thanks again for all your help.

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DealerRater Feb 15, 2018
 

The sales person and management spent an inordinate (4hrs +) amount of time showing us different vehicles models (Prius and Camry) and explaining their various features. This coordination included the finding of vehicles that had the color, style and options we wanted along with their pricing and trade-in allowance. My wife and I have owned 8 Toyota vehicles over the years and have dealt with various car dealerships. Glens Falls Toyota was more fair and reasonable than anyone else. It's extraordinary to not be pressured buying something you really want to believe in and enjoy. I highly recommend this dealership.

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DealerRater Feb 15, 2018
 

We were so impressed with this dealership. Everyone was professional and friendly. Nicole was amazing. Extremely patient and knowledgeable. It was our best car-buying experience. We have already highly recommended them to our friends.

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DealerRater Feb 10, 2018
 

This dealership is a great, honest place with the nicest people who make you feel like family. I have had Toyota Camry's now for almost two decades now, and they have never let me down. It's no wonder the people there can be so friendly, the cars they sell sell themselves. They don't have to be pushy or salesmanlike. My salesman for my last several Camry's has been Mike Abodeely, a fantastic salesman and person. He always follows up with any questions I've had, and makes sure all the i's are dotted and t's are crossed. And, their service manager, Jim, is THE best. Being a woman, I've always been leery of taking a car in to get fixed, but Jim is honest and dependable and I TOTALLY trust whatever he tells me I might need. Fortunately, because it's a Camry, I've never had major problems!! Just usual checkups and oil changes. I'd be remiss not to mention the great finance manager too, Ben. Made my leasing of this 2018 E A S Y. And Pat, you were a big help too. I can't say enough good things about them all. Thanks for making my stressful time so easy, and for all of your help with my daughter and me. I've got the new one, she's got the most beautiful blue Camry, (my old one which I adored). You made the whole process a happy one. But please, in three years come out with that beautiful sky blue again...you Toyota people. If you're looking for a car, don't hesitate to check out Glens Falls Toyota, Broad Street, Glens Falls. Give my pal Mike a call.

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DealerRater Feb 10, 2018
 

I can't say enough about how well I was treated ! My salesman Joe Taylor was amazing and very professional. I would highly recommend that you stop there and check them out before you search elsewhere.

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DealerRater Feb 10, 2018
 

Mike was knowledgeable, friendly, and helpful throughout the entire process. When I picked up the car he went over every function at length and also set up Bluetooth with my phone. Thanks Mike for a stress-free car buying experience!

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DealerRater Feb 9, 2018
 

Great deal and very easy to work with from deal, trade and all the way to the paperwork. Will deal again in the future. Thank You Nicole

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DealerRater Feb 8, 2018
 

Colleen was very helpful and honest in finding us the Sequioa we wanted at the best price. Due to illness she could not be there at delivery, but Nicole picked right up where she left off. This was by far our easiest and least stressful car buying experience ever. Thank you to the whole staff.

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