Customer Testimonials

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Google Apr 22, 2019
 

These folks all contributed to a seamless experience in my recent purchase & trade-in. They encouraged my questions, answered all willingly and in-depth, and took care that I left feeling excited about my new "used" Prius ... they have made it so delightfully easy to recommend them to family and friends! And special thanks to David Beaury (Sales) for a relaxed and informative introduction to both the process and the car!

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Google Apr 22, 2019
 
DealerRater logo
DealerRater Apr 22, 2019
 

These folks all contributed to a seamless experience in my recent purchase & trade-in. They encouraged my questions, answered all willingly and in-depth, and took care that I left feeling excited about my new "used" Prius ... they have made it so delightfully easy to recommend them to family and friends! And special thanks to David Beaury (Sales) for a relaxed and informative introduction to both the process and the car!

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DealerRater Apr 18, 2019
 

This dealership is great and stands out for the following reasons: 1. No pressure - at no point did I feel pressured to choose or purchase quickly. 2. Treated like a human - I was asked what I'm looking for, and was steered away from things I chose which wouldn't suit me well - even the more expensive options. This told me they weren't just after my money. 3. Patience - there were some hold-ups in the process on my end, and the dealership was patient and worked with me while things got figured out. 4. Integrity - You'll only get solid vehicles from this place. Unlike any other dealership I've dealt with, I was provided a thorough history of the pre-owned car I selected. They don't sell auctioned vehicles, which is HUGE in my mind. My car was constantly serviced here, and I knew I was getting something that was cared for. They let me talk to the tech in the service center to ask some in-depth questions, and that was great. Bottom line - you know you're getting a car that you can depend on and that you're not being taken. Prices are fair, and the customer service is personable. They aren't going to just barely get a vehicle to pass inspection and send you on your way like other local dealerships. Colleen was my primary Salesperson. She was relaxed, knowledgeable, quick to reply, and understanding. Walter helped me the day I came to pick up the car; he was very friendly and answered all my questions. The employees apparently stay there a long time, and from a business perspective, this is a great sign. Their happiness with the company shows through in their competence and attention to the customer. I've dealt with Salespeople at other dealerships who are clearly miserable, disgruntled, rude or just chasing a dollar. This factor makes or breaks the customer experience. Buy your car here.

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DealerRater Apr 17, 2019
 

Everyone that I got to work with at the dealership were very friendly and extremely helpful with every question I had to ask about the vehicles

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DealerRater Apr 11, 2019
 

I was waiting for the Corolla Hybrid to become available for some time. As soon as it came to the Glens Falls dealership I was sent an email. Within a week I purchased the Corolla Hybrid and was satisfied with the car and how the transaction took place.

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DealerRater Apr 3, 2019
 

It was a very good experience in buying my new corolla. Colleen was very nice and knowledgeable and very helpful in showing me all the tings that it has in it. I would recommend anyone to this dealership and to Colleen. Thank you so much for such good customer service,

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DealerRater Apr 2, 2019
 

My search for a newer vehicle started months ago but depended on the sale of my current car. It took longer than expected but I wanted to be ready for a sale. Finally I sold my vehicle so I had enough for a down payment. My research and search kept bringing me back to Toyota. I love my RAV4!!!!

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DealerRater Apr 1, 2019
 

We have bought several cars from Glens Falls Toyota and have always gone back to them even though they are several miles from our home and we could go closer. We recommend them without any reservations whatsoever.

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Yelp Apr 1, 2019
 

I have bought 3 Toyota Rav 4's at Glens Falls Toyota and am very pleased with the dealership. They are accommodating and efficient. I have taken all the cars there for service and they couldn't be more pleasant, timely and cost effective. I wait for my service and have always been comfortable in the older waiting room and in the newly renovated space. In addition they are dog-friendly!

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