This dealership is great and stands out for the following reasons: 1. No pressure - at no point did I feel pressured to choose or purchase quickly. 2. Treated like a human - I was asked what I'm looking for, and was steered away from things I chose which wouldn't suit me well - even the more expensive options. This told me they weren't just after my money. 3. Patience - there were some hold-ups in the process on my end, and the dealership was patient and worked with me while things got figured out. 4. Integrity - You'll only get solid vehicles from this place. Unlike any other dealership I've dealt with, I was provided a thorough history of the pre-owned car I selected. They don't sell auctioned vehicles, which is HUGE in my mind. My car was constantly serviced here, and I knew I was getting something that was cared for. They let me talk to the tech in the service center to ask some in-depth questions, and that was great. Bottom line - you know you're getting a car that you can depend on and that you're not being taken. Prices are fair, and the customer service is personable. They aren't going to just barely get a vehicle to pass inspection and send you on your way like other local dealerships. Colleen was my primary Salesperson. She was relaxed, knowledgeable, quick to reply, and understanding. Walter helped me the day I came to pick up the car; he was very friendly and answered all my questions. The employees apparently stay there a long time, and from a business perspective, this is a great sign. Their happiness with the company shows through in their competence and attention to the customer. I've dealt with Salespeople at other dealerships who are clearly miserable, disgruntled, rude or just chasing a dollar. This factor makes or breaks the customer experience. Buy your car here.

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Everyone that I got to work with at the dealership were very friendly and extremely helpful with every question I had to ask about the vehicles

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I was waiting for the Corolla Hybrid to become available for some time. As soon as it came to the Glens Falls dealership I was sent an email. Within a week I purchased the Corolla Hybrid and was satisfied with the car and how the transaction took place.

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It was a very good experience in buying my new corolla. Colleen was very nice and knowledgeable and very helpful in showing me all the tings that it has in it. I would recommend anyone to this dealership and to Colleen. Thank you so much for such good customer service,

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My search for a newer vehicle started months ago but depended on the sale of my current car. It took longer than expected but I wanted to be ready for a sale. Finally I sold my vehicle so I had enough for a down payment. My research and search kept bringing me back to Toyota. I love my RAV4!!!!

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